- I had received sms on the 7/7/11 informing me that a transaction was going through their system
- On the same day, I called the call center to block and rushed to my Bank Islam branch in Kajang to
file a dispute on the unauthorized transaction
- I received a call from the fraud department on the 12/7/11 to verify that I was not making that
transaction
-- He did not mentioned his name, and tell me that I need wait for his call to close